We’re urgently looking for two Customer Service Representatives to join a friendly, supportive, and fast-paced team in Grantham. If you thrive on helping others, enjoy variety, and want to be part of a collaborative organisation with UK-wide reach, this role is an opportunity you won’t want to miss. As a key member of the customer service function, you’ll ensure clients receive a smooth, high-quality experience across a network of UK sites. From onboarding new customers to managing daily enquiries and bookings, you’ll be at the centre of keeping everything running efficiently. What You’ll Be Doing * Supporting customer onboarding and maintaining service databases. * Liaising with partners and suppliers to coordinate service delivery. * Producing customer reports and processing quotes, purchase orders, and sales orders. * Setting up new contracts and accurately managing customer records. * Responding to enquiries via phone, email, and face-to-face. * Organising and managing bookings using internal systems. * Working closely with operations, sales, commercial, IT, and finance teams. * Updating portals and systems with accurate data for reporting. * Assisting with training and supporting new team members when required. About You – What We’re Looking For Essential: * Previ...