Store Manager
The Role: Store Manager As Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations. Your key responsibilities will include:
Nationwide, Nationwide Salary ranges from £31,590-£33,500 depending on experience.
Responsibilities
* Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
* Delivering an exceptional customer experience while upholding brand standards
* Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
* Ensuring operational excellence, including compliance, cleanliness, and health & safety
* Recruiting, onboarding, and developing your team with clear growth plans
* Driving commercial success through smart decision‑making and team motivation
* Launching seasonal campaigns and ensuring flawless execution on the shop floor
Qualifications
* We’re looking for a dynamic and experienced leader who thrives in a fast‑paced environment and understands how to balance people, performance, and operational excellence.
* Previous management experience in retail, hospitality, or a similar customer‑facing role
* A passion for people development, coaching, and leading high‑performing teams
* Strong commercial acumen with a results‑driven mindset
* Excellent communication and organisational skills
* Full flexibility with working hours and a proactive attitude
* A hands‑on leadership style and a love for great coffee
Scoffs Group
Benefits
* Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one
* We’ve Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress)
* Wagestream Access - Gain real‑time access to your earnings, budgeting tools, and smart savings
* Secure Your Future - Join our Company Pension Scheme and build long‑term financial security
* Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training
* Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house
* Perks That Go Beyond You - Get discounts for yourself on & off shift!
* Loyalty Pays Off - Get recognised through long service awards as you grow your career with us
* We Celebrate You - From day one to key milestones, we make every achievement count
* Team Wins = Bonus Time - Hit your targets and share in store‑wide performance bonuses
Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results‑driven leader with a heart for people and a head for business, we'd love to hear from you.
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