Michael Page has partnered with a reputable Healthcare Organisation in York. The business is looking for Customer Service Advisors to join their team on a permanent basis, starting in September. This is an exceptional opportunity for someone experienced in Customer Services or for someone looking to kickstart their career with a company that provides full training.
Description
As a Healthcare Customer Service Advisor, you will be at the forefront of the business, handling various queries related to the medical services customers have with the organisation. Your responsibilities will include corresponding with customers mainly over the telephone, booking doctor appointments, processing claims, and providing excellent guidance and support to ensure service level agreements are exceeded. If you are passionate about healthcare and enhancing the customer experience, we would love to hear from you!
Profile
* Previous customer service experience, which could be from a healthcare background such as support work, or from hospitality/retail.
* Excellent communication skills and a confident telephone manner.
* Empathetic, understanding, with strong listening skills.
* High resilience and ability to handle difficult situations.
* An excellent team player.
Job Offer
* Salary of £26,000.
* Reputable business within the healthcare sector.
* Full training provided.
* Excellent progression and development opportunities.
* Central location in York.
* Free parking.
* Monday to Friday, 9 am - 5 pm.
* Part-time and full-time hours available.
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