Job Description
Our prestigious Client, one of the largest multi-energy Companies in the world are currently looking for an experienced SAP Systems/Business Expert to join their team on a permanent basis.
This role is based in Yorkshire, England, UK and the responsibilities include, but are not limited to the following: -
The varied nature of the position calls for a high level of SAP knowledge, technical, coaching and managerial skills.
The tasks above are to be carried out within the framework of the yearly IS budget, the Company’s Business activities and strategy as well as alignment on the Company’s and MS Branch IS & IT standards, policies and recommendations.
The job holder is responsible for the administration of SAP Users– creation, maintenance, and archiving using SAP GRC10 system
Grant access for new starters – correct roles and environments, minimizing audit conflicts
Provision of information re conflicts to IT& Systems Manager& SOD Manager, and proposals for alternative roles to minimize conflicts
Arranging temporary access for short term cover
Archiving leavers to prevent charges for unnecessary licenses
Animation and support of the Company’s User Network
Supporting/training Ku's to fulfil their role of supporting local colleagues
Ensuring KU’s raise support tickets for minor evolutions, corrections, and advice
Promoting best practice between Key Users and Business units
Support the integrity of master data
Customers, Vendors, Materials
Plants, depots and shipping points
Area Business Manager & Lubes Customer Service (Rep number) creation/amendment
MWST (VAT) entries – in conjunction with Finance department
Doc online – dematerialized invoices
First contact for SAP KU queries
Support/guide the business with SAP general issues
Creation of SAP tickets for unknown issues
Monitoring progress and solutions, liaising with the SAP Support Team in Paris & India
Support of the SAP KU with testing
Closing tickets when solution accepted by the business
Creation of SAP evolution tickets (chargeable work)– including changes required by the parent company, or local businesses
Liaison with the business to understand – and agree – the need for evolutions
Working with the business to plan for necessary SAP changes
Testing
Reporting on progress
Review of costs of tickets – cost vs benefit, applicability to other parts of the business
Review costs against annual budget – reports issued monthly to IT & System Manager
Monthly housekeeping reports, safety nets
Run monthly reports to ensure all sales are invoiced, unnecessary orders are closed
Ensure non-standard& new flows (imports, exports etc) are correctly modelled and set up in SAP
Ensure all invoices are sent electronically, not as paper documents (which incur a cost)
Maintain a document repository for all SAP activities and tasks
Source, review, store and make available all existing documents
Create new documents for areas not covered, or missing
Candidates must have the ability to understand both business and technical issues is essential
A ‘service orientated’ approach is essential to ensure the appropriate delivery of support to the business
Project management (particularly implementation) within the existing SAP structure is desirable
Good understanding of the MS business/industry practice
Excellent training/coaching skills