Overview
Applicants must have a full UK driving licence and use of a vehicle for work purposes.
Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person-centred, innovative services that improve the lives of the people we serve.
Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives. We value all our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A career with us not only makes a difference to our customers’ lives but can also be life-changing for you.
The professional positions advertised have arisen as a result of investment in and development of our service in Reablement. The post involves supporting adults who are recovering from illness and/or trauma to recover and to gain independence through meaningful activity. Customers can be referred to Reablement from hospital or their own home, and referrals are made via professionals within the City. Customers are supported within their own home. The service is fast paced as Reablement is time limited up to 6 weeks. Our customers are often frail and frequently have more than one health condition, including varying degrees of physical and cognitive impairment. The care team works closely with our well-established Multi-Disciplinary Team members including Social Workers, Therapists, Community Nurses and Community Stroke Team.
Role and responsibilities
The role of the Care Coordinator (Level 2) is central to the delivery of excellent customer care and involves supporting the Team Leader to assess and manage cases with a degree of complexity and risk, taking action to coordinate resources and support to maintain or improve the wellbeing of customers. To provide and promote person-centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs. To lead a team, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement. This includes following therapy plans, and in the use of innovative technology, for which training is also provided. The team prides itself on offering excellent customer experiences and support, at what can be a difficult time for customers and their family/carers.
You will be responsible for carrying out assessments so the customers’ initial needs are identified, monitoring the health and social well-being of customers, recording and reporting any changes and revising support plans as required. You will support care plan reviews, discussions and care plan meetings to ensure risks to customers and employees’ health, wellbeing and safety are reduced. You will carry out weekly/monthly audits and checks, in line with current legislation and company requirements, to ensure that the service meets all health, safety and social care standards.
Requirements and qualifications
Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult?
What we offer
* Induction which will support you in your own personal development.
* We offer 32 hours per week
* A starting salary of £28,598 - £31,022 (pro rata if working less than 37 hours per week)
* Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
* Excellent training opportunities
* A pension scheme
* Generous annual leave entitlement
* Career development opportunities
* A positive and rewarding job role and culture
* Probationary period
* Regular 1-1 supervision
* Annual appraisal
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.
For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk
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