Transport Administrator – Felixstowe
Salary: £27,000
Hours: 8am – 5pm (Flex)
Pension
Casual Dress
Free Parking
Company Socials
Transport Administrator is the ultimate logistics multitasker, responsible for coordinating the smooth movement of goods using approved third‑party hauliers (the people who make sure things actually get from A to B). This role ensures transport bookings, cost control, and service levels are on point—while keeping everything fully compliant with contractual and legal requirements. In short: if it moves, you've probably organised it.
Key Responsibilities
* Orchestrate daily transport operations with approved haulage providers
* Secure gold port vehicle booking slots (VBS) like concert tickets
* Book collections and deliveries efficiently, balancing service levels, costs, and reality
* Ensure enough haulage capacity is lined up
* Build and maintain strong relationships with clients and hauliers
* Monitor SLA & KPI performance
* Chase late deliveries like a polite but persistent detective
* Manage transport documentation (PODs, manifests, delivery notes)
* Verify and reconcile haulier invoices
* Maintain rate cards, contracts, and contact lists
* Support cost tracking, reporting, and analysis
* Handle exceptions (delays, damages, claims)
* Collaborate with internal teams to keep operations running smoother
* Keep records audit‑ready
* Update ERP systems & databases accurately and on time
Skills & Experience
* Experience in transport, logistics, or supply chain administration
* Confident dealing with third‑party suppliers/hauliers
* Strong organisation, coordination, and multitasking skills
* High attention to detail (notice the extra zero before anyone else does)
* Proficiency in Microsoft Office (Excel, Outlook, Word)
* Strong communication & relationship management skills
* Ability to juggle multiple priorities in a fast‑paced logistics environment
Desirable
* Knowledge of UK transport & logistics operations
* Experience with ERP systems and Vehicle Booking Systems (VBS)
* Familiarity with Destin8
* Understanding of haulage rates, SLAs, and contracts
* Experience with invoice verification & cost control
Personal Attributes
* Proactive and solution‑focused
* Calm under pressure (even when everything is “urgent”)
* Professional and confident with external partners
* Reliable, organised, and methodical
* A team player who can also work independently
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