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About the Company
Anns Home Care is recruiting a full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours may be required.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are central to our mission, delivering frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals with daily activities, enabling independence.
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification or higher
* Access to a car and a full driving licence
* Excellent organisational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills for a team
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Supervise and participate in the delivery of care, ensuring clients' physical, social, intellectual, and emotional needs are met with dignity, choice, independence, and respect
* Promote best practice through spot checks and unplanned staff supervisions
* Monitor the quality of care delivered to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards and promote the values of Anns Home Care
* Keep accurate and confidential records as per company policy
* Conduct risk assessments in clients' homes periodically and as needed
* Assist in implementing new care packages, ensuring timely placement and staff introduction
* Support the induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling
* Participate in the company's Quality Control programme
* Undertake shift cover activities as required
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