Dear Coco, the world’s most popular coffee truck business with a cult local and global following is looking for exceptional weekend baristas to join our indoor coffee bar team in Tottenham Hale, North London.
Our mission is simply brilliant coffee, where you’ve always wanted it, served by the world’s best.
Our indoor coffee bar is situated in the lobby of a stunning, design-led apartment building. Here we deliver exceptional hospitality, a welcoming environment, and foster a community for people to connect over delicious coffee, bakes, and more.
Our Barista Team reports to the Coffee Shop Manager. The start date for these roles is immediate.
Dear Coco team members are the best of the best. We are the most followed, revered coffee truck business in the world. Our team members are truly world class.
We want our Baristas to:
* Consistently deliver specialty coffee to an exceptional standard. We serve our signature coffee, No. 1 Ant’s Blend created by the team at Triple Co Roast in Bristol.
* Provide outstanding customer service and build relationships with our customers and local community.
* Work professionally, with energy and purpose.
* Act as a brand ambassador for Dear Coco.
* Be available primarily on weekends.
Entitlements:
* Shift breaks, holiday leave, and pension entitlements are paid.
Core roles & responsibilities:
Operations Management:
* Opening and/or closing the coffee shop, welcoming customers, taking orders, dialling in every morning, making high-quality specialty coffee, serving bakes and other products.
* Ensure coffee quality and consistency is maintained throughout the day.
* Manage daily stock (coffee beans, milk, bakes, disposables, etc). Monitor stock age and minimise wastage.
* Maintain a clean and organised coffee shop, maintaining high standards of cleanliness and hygiene.
* Ensure the shelves and retail items are fully stocked at the start and end of each day.
* Ensure daily compliance with all health and safety regulations and licences.
Customer Service & Experience:
* Maintain a keen knowledge of our specialty coffee and all product offerings.
* Represent Dear Coco to customers and partners with a clear understanding of the business and premium positioning within the coffee industry.
* Deliver outstanding customer service, creating a welcoming environment for all customers.
* Ensure efficient, friendly service while maintaining high standards.
* Learn about our coffee products and be able to assist customers with their home brewing questions.
Equipment Set Up:
* La Marzocco FB80
* Mahlkönig E65 GBW
Profile of our ideal candidate:
* Minimum 2 years’ experience as a Barista, working with specialty coffee is preferred.
* Shows up with purpose and brings positive energy.
* Confident dialling in the coffee equipment.
* Excellent customer service and communication skills.
* Ability to work independently and as part of a team.
* Strong organizational and multitasking skills.
* A passion for coffee and a commitment to maintaining high-quality standards.
* Understanding of health, safety, and hygiene regulations.
About Dear Coco’s Founders:
Ant Duckworth, former International Marketing Director for global brands, is an Australian surfer, father of three daughters, and coffee lover. With 12 years’ hospitality experience in Sydney, Melbourne, and London, and 16 years in international experiential marketing, Ant is now the Founder & CEO of Dear Coco.
Sam Chandler, a former Silicon Valley CEO and startup founder, is a renowned business builder and investor. He founded and sold Nitro, a software company, and is now Co-Founder & Chairman at Dear Coco and Founder of Laneway Ventures.
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