About us Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 6,000 employees across 33 countries, 630 million Euro turnover servicing over 60,000 customers. We drive environmental sustainability by minimizing our impact on climate, energy and waste. As a service company, we reduce our carbon footprint most notably through environmentally conscious actions at our sites and for our vehicle fleet. We aim to reach carbon neutrality by 2040. Visit our Website @ www.trescal.com or follow us @ linkedin.com/company/trescal About the Role Are you an experienced Administrator seeking to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities? If so, we have an exciting opportunity for you as a Customer Services Administrator based in Derby. Job Opportunity Joining our team as an Administrator for Raynesway, you will be responsible for delivering exceptional customer service and be expected to deal with customer service related queries and deal efficiently with and monitor customer enquiries. You will be required to facilitate visitors access to site and also be a central point of contact for all Contractors. You will monitor and track customer assets using relevant in-house systems. Looking after Customer emails and acting as the central point of contact for Raynesway Cal inbox. Building relationships both with the customer and internally liaising with other departments and branches. Company Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Essential Skills Previous experience working in a Customer Service or administrator in a Customer Facing role Excellent IT skills and knowledge of Office Suite Excellent telephone manner and communication skills Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines. Self motivated and team-orientated DEI Statement At Trescal we are proud to be a diverse, equitable, and inclusive employer, we offer flexible working and are committed to recruiting based on talent without regard to race, religion, gender, sexual orientation, or any other protected status.