We are searching for an experienced, professional Stores Manager to join our team in Rogerstone. In this role, you will be responsible for managing the day-to-day store operations and the overall logistics local, national and international. You will ensure the store runs efficiently, providing support to staff and customers, doing administrative tasks, motivating employees to meet our targets, and demonstrating great leadership.
The candidate should be well-organized, a great communicator and customer-centric with a meticulous approach. You should have experience managing others in a leadership capacity and be able to provide exceptional customer service. Ideally it would be great for you to have knowledge of working in a fast-moving engineering-based stores environment, but this isn’t essential.
Organisation and Management You will work and manage the day-to-day operations of the store. Managing the store environment and ensuring the efficient and effective operation of the stores and logistics. You will be in a leadership role and will manage staff, inspiring and motivating them to work at peak performance and achieve our targets.
Communication and Collaboration Communicate effectively and be able to provide critical feedback and receive feedback. Provide exceptional customer service and ensure customers are happy and have a great experience. Resolve client complaints and issues that may arise.
Planning and Coordination You will be responsible for staffing, onboarding, and training new employees. You will ensure that staff are trained, productive, and motivated to be top performers. Manage and maintain inventory, ordering supplies as needed. Ensuring equipment and supplies are well stocked.
Reporting and Policies Creating and executing store policies. Reporting and recordkeeping, as needed. Maintaining logs and records including inventory logs, etc. Establishing and enforcing office policies such as dress code, employee, behaviour, branch Health and Safety etc.
Main Tasks and Deliverables: ·Day-to-day store operations ·Organize and update office inventory. ·Managing staff ·Administrative tasks like managing budgets, bookkeeping, and record keeping. ·Inspiring and motivating staff to be top performers and achieve sales targets. ·Inventory control ·Development and implementation of agreed stores management services. ·Preparation and follow up on quotes. ·Consistent delivery of agreed specific KPIs and targets. ·Ensure clear understanding of stores management processes. ·Work with team to plan and manage stock in line with specific requirements.
About you: ·Leadership experience ·Customer service-oriented with knowledge of business practices ·Excellent problem-solving skills ·Strong critical thinking and analytical skills ·Proficient in office package – excel, word etc. ·Well-organized, excellent multitasker with time management skills Benefits - Competitive Salary - Pension Scheme - Discretionary Bonus Scheme - 24 days annual leave rising with service - Brilliant Maternity and Paternity Policies - Cycle to work