Key responsibilities
· Inspect vehicles, record details accurately and fully assess the extent of any sustained damage, having a keen eye for detail and in line with customers specification.
· Have strong leadership, problem solving ability, communication and organisational/multi-tasking skills.
· Resolve day to day issues, assist colleagues and provide guidance when necessary.
· Identify the correct prescribed repair methods and ensure these are adhered to.
· Prepare computerised and manual estimates and to accurately record these, maintaining up to date records of all estimate work.
· Liaise with the relevant body shop personnel and technicians and ensure they are fully appraised of the prescribed repair method.
· Gain regular updates on progress with repairs and keep the customer and other departments informed as necessary.
· Effectively communicate verbally and in writing, with colleagues and customers.
· Ability to work to deadlines and achieve targets.
· To respond proactively to site and KPI targets as set by the Site Manager.
· Use bespoke inspection software to carry out inspections when required for customers.
Hours of work 7.-. Monday to Frid