Operations Supervisor – 3-Month FTC
Salary: £33,000 – £34,000 per year (pro-rata)
Hours: Monday–Friday, 10:00am – 8:00pm
Location: Norwich
Contract: 3-Month Fixed-Term Contract
Winner Recruitment is working with a leading national logistics and parcel distribution organisation to recruit an experienced Operations Supervisor. This role sits directly under the Shift Manager and is ideal for someone who thrives in a fast-paced operational environment and enjoys leading from the front.
You'll play a key part in running the daytime operation, supporting staff on the floor, maintaining service levels, and ensuring processes are followed correctly throughout the day.
The Role
As Operations Supervisor, you will be responsible for supporting the Shift Manager with day-to-day warehouse and transport activities. You will oversee a team of operatives, ensure all tasks are completed safely and efficiently, and maintain high standards across the entire shift.
This is a hands-on role requiring strong communication skills, excellent organisation, and the ability to guide a team through a busy operation.
Key Responsibilities
Support the Shift Manager with running the operational plan for the day
Supervise warehouse operatives and ensure tasks are completed to standard
Oversee loading, unloading, scanning, and freight processing
Monitor team performance and escalate any issues to the Shift Manager
Ensure full compliance with Health & Safety, site security, and company procedures
Maintain a clean, organised, and safe working environment
Help manage attendance, holidays, and return-to-work processes where required
Assist with staff briefings and ensure key information is communicated clearly
Check all operational documentation, PODs, and system entries for accuracy
Support with problem-solving, customer queries, and load planning
Act as a key point of contact for team members during the shift
About You
We're looking for someone who brings:
Experience in a supervisory role within logistics, parcels, warehousing, or a similar environment
Strong people skills with the ability to lead, motivate, and support a team
Good understanding of operational processes and warehouse systems
Confidence working in a busy, fast-moving environment
Excellent communication, organisation, and decision-making abilities
A hands-on attitude and willingness to step in wherever needed
Why Apply?
Competitive salary of £33k – £34k
Monday to Friday daytime hours — no weekends
3-month fixed-term contract with potential for future opportunities
Great step for someone looking to progress to Shift Manager level
Work within a major national logistics operation
If you're an experienced Supervisor ready for your next challenge, we'd love to hear from you.
Apply today with your CV, or get in touch for more details.
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