Commercial Operations Specialist page is loaded Commercial Operations Specialist Apply locations Crawley time type Full time posted on Posted 12 Days Ago job requisition id R2025-0761
Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs - Elekta. Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details! We don’t just build technology. We build hope for everyone dealing with Cancer. Elekta
is seeking a
Commercial Operations Specialist
for supporting Sales, Service, and Order Fulfilment. This role serves as the main interface between the customer and the support functions within the cluster. What you’ll do at Elekta As a
Commercial Operations Specialist
, you will ensure that all processes are followed in accordance with Elekta’s procedures and that customers receive consistently high-quality care. This position offers
Hybrid working
with flexibility of
working from office 3 days a week
. Responsibilities Service Support Administer and assign engineers’ work orders and Axrem documentation
Manage source and seed orders, exchanges, and logistics
Process customer spares order, quotes, returns, and commercial shipments
Distribute and manage TLD badges and calibrated tools
Administer Field Change Orders (mandatory and non-mandatory)
Provide feedback to Service Managers and attend daily team meetings
Maintain engineers’ diaries and support scheduling
Support PM schedule preparation and customer communication
Act as Health & Safety and Quality Representative
Sales Support Serve as main contact for sales and service queries
Qualify leads and support quote preparation with Customer/Business Managers
Process sales orders and maintain accurate system data
Coordinate with logistics, finance, and suppliers
Manage customer training logistics and reimbursements
Handle returns and replacements for Brachytherapy and commercial items
Ensure smooth handover from Sales to Order Fulfilment
Manage small-value orders/projects and identify process improvements
Tender & Contract Management Support Coordinate tender submissions and documentation
Collaborate with sales, legal, and finance to manage contract checklists and risk reviews
What you bring Proficiency in Word and Excel (intermediate to expert level)
Strong organizational and data management skills
Familiarity with ERP/CLM systems (Salesforce preferred)
Excellent written and verbal communication
Ability to meet deadlines with minimal supervision
Experience with Movex is a plus
Strong attention to detail and team collaboration
We encourage you to apply even if you don’t meet every requirement—your unique skills and experiences might be exactly what we're looking for! Why should you join Elekta? In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop. Overview of some of our benefits for
United Kingdom
are as below. United Kingdom Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Employer Pension Contribution Package
Hybrid work option (you are required to work on location at least 3 days a week)
Cycle to work scheme
Life Assurance
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and r e sumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail. Your Elekta contact For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Sarkar ,
nidhi.sarkar@elekta.com
. We are an equal opportunity employer We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates. About Elekta Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world. We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.
About Us
We don't just build technology. We build hope. #J-18808-Ljbffr