PRIMARY JOB FUNCTION To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Roof works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor.
DUTIES AND RESPONSIBILITIES Service Responsibilities
1. To carry out Roofing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion.
2. To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met.
3. To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled.
4. To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work.
5. To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate further works order is raised on the system.
6. To maintain and contribute to the control of the imprest stock and other company property held on any assigned company vehicle. To ensure the security, care and appropriate use of stock, tools, materials, plant, and equipment and any other items issued.
EDUCATION and EXPERIENCE Recognised C&G Apprentice trained Roofer NVQ level 3 or equivalent
Multi-skills training to a minimum of NVQ3or a willingness to be trained when employed by LBI
Blue Craft CSCS Card or have the required qualifications, capacity and willingness to complete the safety test and obtain the relevant CSCS card prior to starting employment
Experience of delivering high quality Roofing in domestic properties using a range of portable power tools and equipment
KNOWLEDGE, SKILLS and ABILITY
Demonstrates a comprehensive awareness of good construction safety practices and the application of safe systems of work including asbestos awareness, working at heights (including safe use of ladders, step ladders and scaffolds)
Demonstrates the ability to organise your own workload, appropriately prioritising, ordering necessary materials and plant and working unsupervised for long periods of time
Demonstrates the ability to work as part of a team, taking pride in the work completed and actively contributing to the team meeting the performance targets.
Demonstrates the ability to verbally communicate with customers and colleagues, with the ability to answer customer queries clearly and concisely and maintaining constructive, effective working relationships with colleagues.
Roofer/Multitrade Roofer/Multitrade Roofer/Multitrade Roofer/Multitrade Roofer/Multitrade
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