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Job Type:
Part-time, two days per week: 8.30 AM - 5.30 PM on Monday and Tuesday, with a half-hour lunch break.
About Us:
We are a small firm based in Cornwall's heartlands, specializing in designing and manufacturing. Our team of 22 includes designers, surveyors, fabricators, and fitters, all located at our Pool site. We pride ourselves on the quality of our products and are known for taking on complex projects that others may decline.
Main Purpose of the Role:
1. Provide administrative support to the team.
2. Serve as the first point of contact via telephone and for visitors to our showroom.
Main Duties:
1. Assist with administrative tasks.
2. Handle telephone inquiries confidently and courteously.
3. Greet visitors and provide refreshments as needed.
4. Show products to customers in the absence of sales staff, record leads, and pass details promptly.
5. Help prepare customer quotations.
6. Assist with contract processing and ordering.
7. Coordinate leads and quotations.
8. Process customer card payments.
9. Maintain filing systems (both paper and digital).
10. Update in-house databases with relevant information.
11. Support marketing activities.
12. Assist in event preparations.
13. Order and manage stock and stationery supplies.
14. Manage incoming and outgoing post.
15. Perform other duties as assigned by management.
Knowledge, Skills, and Experience:
1. Relevant qualifications and/or experience.
2. GCSE/GCE English & Maths grades A-C, and qualification to A level or equivalent.
3. Proficiency in IT, especially Excel and Word.
Personal Responsibilities:
1. Be self-motivated with a positive attitude and eagerness to learn.
2. Trustworthy and dependable.
3. Pay attention to detail and deliver high-quality work.
4. Be flexible and adaptable to change.
Reporting To:
* Office Manager / PA to Directors
Additional Information:
In-house training will be provided. We support and encourage further vocational development.
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