COMPLIANCE ADMINISTRATOR
* TPG • £Competitive • Hemel Hempstead • 18-Month Fixed Term Contract
ROLE OVERVIEW
We need a Compliance Administrator who can support our compliance function by administering KYC and AML processes, helping safeguard the business from money laundering risks and supporting compliance with regulatory requirements.
You’ll deal with SmartSearch enquiries, support identity verification processes, review and escalation unusual or potential screening results, and maintain accurate records of AML/KYC activities and decisions.
The role sits within our TPG Company Secretarial Services and Compliance department, based in Hemel Hempstead, on a 12-month fixed term contract.
ROLE EXPECTATIONS
This role requires strong attention to detail, the ability to manage your workload effectively and confidence dealing with colleagues, property managers, clients and third‑party providers.
You will need to handle confidential and sensitive information professionally, prioritise tasks and work under pressure when required.
You will be expected to take personal responsibility for understanding and following company policies, procedures and compliance requirements, and to escalates risks or concerns to management in a timely manner.
WHAT SUCCESS LOOKS LIKE
You’ll be successful in this role if:
* AML/KYC checks are completed accurately and records are kept up to date
* Unusual or potential screening results are identified and escalated promptly
* Colleagues, property managers and clients feel well supported through compliance processes
* Data is entered accurately across all systems and documentation meets company standards
HOW YOU’LL SPEND MOST OF YOUR TIME
Most weeks, you’ll be:
* Dealing with day‑to‑day SmartSearch enquiries, including issues with completing verification
* Monitoring and investigating unusual or potential screening results and escalating concerns
* Conducting due diligence on new and existing customers to verify identities and assess risk
* Reissuing expired SMS and email verification requests and managing abandoned or rejected cases
* Contacting clients and property managers to support completion of searches and checks
* Inputting data accurately into systems including Inform Direct, Dwellant and report servers
You’ll be based in our Hemel Hempstead office, working collaboratively with colleagues across the compliance department and wider business.
WHO THIS ROLE IS FOR
This role suits someone who:
* Has strong analytical skills and attention to detail
* Is IT literate and confident using systems and databases, and able to learn new ones quickly
* Can manage their workload effectively, multi‑task and work under pressure
* Communicates clearly and professionally with colleagues, clients and third‑party providers
* Handles confidential and sensitive information with discretion and professionalism
EXPERIENCE THAT HELPS
* Graduate level education or equivalent experience
* Understanding of AML/KYC regulations
* Experience working with SmartSearch or similar identity verification platforms
* Ability to work on own initiative as well as part of a team
* Experience in an administrative or compliance support role
WHAT WE OFFER
* Competitive salary, aligned to experience
* Company car or car allowance for field‑based roles
* 24 days holiday plus bank holidays.
* Pension scheme
* Vitality private healthcare
* Perkbox membership with discounts across retail, travel and entertainment
* Fully funded training and professional development, including paid study leave
* Employee referral scheme
* Annual salary review
* Free eye tests and Cycle to Work scheme
* Long service award
* Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large‑scale residential estates. Trinity Estates combines strong operational structure with a people‑focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
* Initial conversation with our talent team
* Interview focused on experience, judgement and approach
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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