Senior Admin Assistant – Home to School travel
We currently provide travel assistance to about 1400 children and young people with special educational needs across the city. This role is central to the Home to School travel (HTS) assistance team. As a Senior Administrator supporting the HTS eligibility travel team you will be responsible for supporting the Home to School Travel applications system for children and young people with special educational needs and for children in care. You will process a high volume of applications and liaise with travel providers, families, schools, colleges, health and social care professionals to ensure the home‑to‑school travel service runs efficiently and supports the most vulnerable children and young people in the city.
Responsibilities
* Process HTS eligibility travel applications for children and young people with special educational needs and children in care.
* Liaise with travel providers, families, schools, colleges, health and social care professionals.
* Maintain accurate records and support the Home to School Travel applications system.
* Work accurately, pay close attention to detail and meet competing demands under pressure.
* Follow procedures through to completion, ensuring a person‑centred approach.
Qualifications and Requirements
* Right to work in the UK (no sponsorship).
* Highly literate with at least Level 4 qualifications in English and Maths.
* Excellent communication skills and the ability to prioritise work streams in a busy environment.
* Excellent IT skills, especially Excel, and the ability to learn new databases quickly.
* Organised, accurate, detail‑oriented and resilient under pressure.
* Experience working collaboratively with families, children, young people, schools, colleges, health and social care.
Equal Opportunities
We welcome applications from diverse backgrounds, including minority ethnic, LGBT+, disabled and neurodiverse communities. Members of the Armed Forces and veterans, those currently or previously in care, and those with long‑term health conditions or disabilities may be eligible for a guaranteed interview scheme.
Benefits
If you join us, we will provide a fantastic rewards and benefits package.
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