SimpsInns are seeking to recruit a motivated individual to head our award-winning Conference and Banqueting department at our Waterside Hotel and Spa in Seamill, North Ayrshire.
The hotel has undergone an extensive renovation within the function and events areas with the addition of a further 17 seaview bedrooms and a spa development close to completion.
We are a company that is Privately Owned and Proudly independent who believes that people are our biggest assets and the value of putting them first.
We are a company that is passionate about the industry and are always on the lookout for talented people with the personality to come on the journey with us.
The Role
This role would ideally suit an experienced C&B Manager looking for a new challenge or a highly experienced Deputy C&B Manager looking for their first head of department role.
· Assuming full responsibility for our award-winning Conference and Banqueting department
· Ensure the highest standards of guest care and hospitality at all times
· Ensure that all operating procedures and service standards are strictly adhered to
· Co-ordinate all wedding and event logistics, including planning in advance and on the day execution
· Co-ordinating our weddings on the day to a high standard, liaising with couples and their families and bridal party. Performing master of ceremony duties whilst maintaining effective management of the team and delivering exceptional guest service
· To liaise and support with organisers on site as necessary to ensure a successful event
· To meet and greet organisers on arrival
· As required, conduct informative effective show rounds with potential customers showcasing the facilities of the hotel and building rapport, maintaining a good client conversion rate.
· Conducting wedding and event detail and final meetings with attention to detail, focusing on all aspects including (and not limited to) timelines, layout, menu details, supplier details
· Ensure that standards of hygiene and health & safety are adhered to
· To communicate effectively with all Hotel Depts. to ensure the smooth running and success of all function, including production of detailed function sheets and menus
· Support the sales team in the generation of necessary support documents for all events and meetings, administrative tasks including diary management, following up enquiries, dealing with contracts and event details schedules in addition to processing payments and charges. Ensuring full and accurate records for each event are kept in line with company procedure.
· To be fully conversant with the events department computer system and have an understanding of all hotel computer systems as appropriate to the position
· Ensure that sales targets are met or exceeded as per budget and that all potential in-house sales are maximised
· Ensure the efficient and effective staffing of the department in-line with wage budget
· Ensure the cleanliness and upkeep of the department
· Ensure that stock levels and quality of equipment is appropriate
· Carry out the recruitment, training and development of all team members within the department
· Assist other operational departments as necessary
What you'll need
· Genuinely care about making people happy
· Be willing to work hard
· Want to learn – regardless of experience
· Have enthusiasm and passion for the role
· Have at least two years experience in a similar environment is essential.
Job Types: Full-time, Permanent
Pay: £31,750.00 per year
Additional pay:
· Tips
Benefits:
· Company events
· Cycle to work scheme
· Discounted or free food
· Employee discount
· Gym membership
Job Type: Full-time
Pay: £31,750.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Free fitness classes
* Free parking
* Gym membership
* On-site parking
Work Location: In person