Join Us at Hestia: Make a Difference!
At Hestia, we are driven by our core values and are committed to creating an equitable, diverse, and inclusive organization. Our mission is to
empower
individuals to rebuild their lives and achieve independence. We are currently seeking a
Team Manager
to play a vital role in our
Domestic Abuse Service
in
Tower Hamlets
. Your Role: What Will You Be Doing?
As the Team Manager, you will be at the heart of our family women's refuge, providing holistic support to empower women and their children who have experienced trauma. Your responsibilities will include: Overseeing the operational running and strategic direction of the refuge. Providing leadership and line management to the staff team. Ensuring compliance with contracts and safeguarding protocols. Maintaining a safe, trauma-informed, and welcoming environment. Managing relationships with landlords and housing teams. Leading a high-performing team through supervision and training opportunities. Representing Hestia in strategic planning and multi-agency partnerships. What Do You Need to Bring?
We’re looking for someone who embodies our values and is eager to learn. While you don’t need to check every box, here’s what we hope to see: A solid general education, ideally with Level 2 qualifications in Maths and English. Strong written and verbal communication skills. A SafeLives Service Manager qualification (or willingness to obtain one). Experience in supervising staff and delivering high-quality support. A good understanding of risk assessment and management in domestic abuse contexts. Familiarity with performance monitoring and housing legislation. Emotional resilience and the ability to work under pressure. Flexibility to travel within the borough and beyond. Fluency in one or more South Asian languages in addition to English. Interview Steps: What to Expect
Our interview process is straightforward, so you know exactly what to expect: Shortlisting Call:
Speak with our recruitment specialists about your experience and motivations. Face-to-Face Interview:
Meet with the hiring manager for a values and competency-based interview. Interviews will be held at our head office on 26th August 2025. Our Commitment to Equality, Diversity, and Inclusion
We celebrate diversity and are committed to creating an inclusive workforce. We value the unique skills and experiences that individuals from various backgrounds bring to our organization. We Are a Disability Confident Employer
Hestia is proud to support individuals with disabilities, offering a guaranteed interview scheme for applicants who meet the minimum criteria. We also provide reasonable adjustments throughout the selection process and during your employment. Safeguarding Statement
We are committed to safeguarding and promoting the welfare of all individuals at risk. All staff are required to undertake safeguarding training throughout their employment. Important Information for Candidates
If your application is successful, you will need to undergo pre-employment checks before a formal offer can be confirmed. We may close this job advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible!