Your tasks
1. Operate and maintain the HSMaaS offering, ensuring uninterrupted service delivery and 100% availability.
2. Manage customer onboarding, service delivery, and large-scale migrations across data centers or HSMs with no service disruption.
3. Lead the opening of new data center instances globally, including due diligence, procurement, setup, and audits.
4. Oversee change control processes, infrastructure upgrades, and continuous service improvement initiatives.
5. Ensure compliance with security audit requirements by maintaining evidence and enforcing operational procedures.
Your profile
6. Bachelorâs degree or equivalent experience in a technical field, with a background in high-availability service operations.
7. Proven ability to manage complex, concurrent projects in regulated environments (e.g., ISO 27001, PCI DSS).
8. Strong technical knowledge of networking (TCP/IP, TLS, firewalls), infrastructure operations, and data center environments.
9. Experience with problem solving, incident analysis, and operational logging in secure service settings.
10. Excellent attention to detail, analytical thinking, and the ability to quickly understand complex systems.
11. Strong communication, documentation, and collaboration skills in English, with a customer-focused and security-oriented mindset.
We offer
12. An open and friendly corporate culture characterized by constructive and collaborative interaction
13. We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)
14. Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
15. We also support you privately â benefit from special payments or additional vacation days on anniversaries or other special occasions
16. We provide all employees with health insurance for overseas travel and private accident insurance
17. Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken