Job Title: Lead Operations Project Manager (Permanent)Location: Altrincham (Office-Based) Salary: up to £45,000 + BenefitsWorking Hours: 9:00am - 5:30pm
Exciting Opportunity to Lead Nationwide Tech Deployment Projects
We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household-name brands, they're now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high-performing delivery team.
About the Role This is a hands-on leadership role combining project delivery with team management. You'll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards.
Acting as the central point of contact for clients and internal stakeholders, you'll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations.
Key Responsibilities
Lead multiple deployment projects across retail client sites
Manage a team of engineers and project support staff, providing regular coaching and reviews
Own key client relationships and act as a point of escalation for any issues
Ensure installation projects are delivered to agreed timelines, budgets and quality standards
Analyse KPIs, generate accurate reports and forecast installation resources
Collaborate with senior operations and projects leadership to improve tools and processes
Provide regular updates to finance and ensure billing processes are aligned
Support the successful handover of projects from pilot to rollout phase
What We're Looking For
Strong background in project management, ideally within retail, hospitality or IT deployment
Experienced in managing and developing small teams
Excellent communication and stakeholder management skills
Comfortable working with multiple projects under pressure
Confident handling escalations and maintaining client trust
Prince2, PMP preferred but not essential
Familiarity with POS/EPOS systems or IT hardware
Desirable (But Not Essential)
Previous experience delivering physical hardware projects across multiple sites
A strong understanding of project resource planning and stock forecasting
Exposure to working alongside finance and operations teams
Why Apply?
Lead high-impact, high-visibility projects across major UK brands
Join a growing organisation with ambitious plans and a collaborative team culture