Job Description
Job Title: Shift Manager : HV Electrical
Business Sector:Critical Environments
Based at: Heathrow
Job Purpose
To control and implement deliverables against all allocated Customer Specific Service Level and KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes.
The operational requirements for customer sites are to be a member of the team covering 24 hours a day 365 days per year on a shift Rota basis and to be available to cover shift members where possible.
The Shift Manager is responsible for the day to day operation of the shift carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems within a contracted site.
It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times.
Key Responsibilities
Ensure that Planned Preventative Maintenance and Reactive maintenance tasks are carried out for all of the site related assets, these will be conducted through the Planned Preventative Maintenance System.
Ensure that accurate and comprehensive records are kept pertaining to Health and Safety, Building Compliance and Quality Assurance.
Key Responsibilities continued.........
This role requires an HV qualification and the individual must obtain Authorised Person status to meet contract requirements.
Ensure that sub:contractors perform to meet the requirement of the contract. Administer sub:contractor work approvals and safe operation while repair or service is carried out on site.
To operate a Permit to Work System in accordance with company Quality, Health and Safety procedures and client requirements (or approved client system).
Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times.
Escalate any incidents or concerns on site to your Engineering Manager as per agreed site escalation procedure.
To carry out routine quality checks on workforce activities, record keeping and general housekeeping.
Ensure that suitable spares are available to carry out maintenance of the above plant.
Overview the buildings environmental conditions using the BMS / Ignition System and utilise same to maintain acceptable internal conditions.
Ensure that comprehensive maintenance records are completed in the form of job sheets.
Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all tasks (PPM's and reactive) carried out to ensure safe working practices.
Supervising and monitoring of sub:contractors works whilst they are on site undertaking maintenance or emergency repairs.Ensure method statements and risk assessments are issued and adhered to.
To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns.
Key Responsibilities continued.........
To remain on site until a full complement of shift persons are present.
Ensure your Engineering Manager is made aware of any absence or lateness as per company process/procedure.
Make sure that your annual leave is requested within the correct timeframes and have the appropriate cover in place as per company holiday process / procedure.
To maintain and develop good client relationships.
Weekly timesheets to be completed and signed by no later than 9am every Friday and are made available to Contract Support team, any overtime must be submitted via the relevant form and made available at the same time.