Systems Design Manager - West Malling, Kent (Hybrid – 1 day WFH) Are you an experienced Systems Design or IT Change Manager looking for your next challenge? Do you enjoy leading cross-functional teams and turning business requirements into technical solutions? Are you confident managing projects and people across the full systems development lifecycle? We are recruiting on behalf of a forward-thinking organisation based in West Malling, Kent. They are looking for a Systems Design Manager to lead their IT Change function and support the ongoing development and optimisation of internal business systems. This hybrid role involves one day per week working from home and four days in the office. The position reports directly to the IT Director and is a key part of the wider IT leadership team. Key responsibilities include: Leading the IT Change team, including Business Analysts and Test Analysts Overseeing system design and testing for bespoke internal platforms Translating user stories into clear technical specifications Managing project delivery and aligning system changes with strategic business goals Coordinating testing, documentation, and out-of-hours implementation as required Liaising with internal stakeholders to gather requirements and manage expectations Supporting wider IT administration and internal systems knowledge sharing Essential skills and experience: Previous experience in a similar role such as Systems Design Manager or IT Change Manager Strong understanding of the software development lifecycle and change control processes Comfortable working with Agile, Waterfall, or Kanban methodologies Proven ability to lead teams and communicate across all levels of a business Experience with documentation such as project roadmaps, test scripts, and system manuals Confidence working with tools such as Visio, Excel, and Azure DevOps or similar Desirable experience: Knowledge of SQL, C Sharp, Classic ASP, or Java Background in financial services or experience working with mortgage-related systems Experience producing ERDs and other technical documentation Benefits include: Discretionary annual bonus Private healthcare (after probation) 25 days holiday plus bank holidays Generous pension contributions Ongoing CPD and training support Onsite parking A collaborative and inclusive working environment This is an excellent opportunity for a proactive and collaborative Systems Design Manager who enjoys working closely with stakeholders and leading meaningful change in a growing business. To apply, please submit your CV. Shortlisted candidates will be contacted for an initial conversation.