Your Role
and What You'll Be Doing
Working across our National Family team, you’ll work closely with our fee-earners to support them with any administrative and non-billable tasks as well as working hard to provide exceptional client service.
1. Coordinating the billing process to be as efficient and effective as possible
2. Opening and closing files, and dealing with all matter maintenance
3. Managing fee-earner diaries, booking travel arrangements, preparing agendas and minute taking
4. Supporting with the preparation of court documents, court forms and bundles
5. Liaising with third parties including counsels’ clerks, court and clients on behalf of fee earners
6. Attending internal meetings to represent the support team, take notes and support with business development activity.
About You
7. A quick learner who will embrace our digital, flexible ways of working. Administrative experience is preferable, especially if it is in the family law sector.
8. The ability to work efficiently under pressure and to prioritise workload
9. Problem solving and a ‘can do’ attitude, particularly in relation to digital ways of working
10. Brilliant client care skills and good verbal and written communication skills
11. Excellent accuracy and attention to detail
Our Benefits - What We Can Offer You
12. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
13. Generous and flexible pension schemes.
14. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
15. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.