About Us
Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed.
About You
The Retail Operations Manager is responsible for overseeing the daily operations of 7 - 10 retail Nobody’s Child stores to ensure efficiency, profitability, and an exceptional customer experience.
Reporting into the head of Retail, you will partner cross functionally to deliver excellent operational support to the business. This role focuses on optimizing processes, managing staff performance, maintaining inventory accuracy, and driving sales growth while ensuring compliance with company policies and standards.
Day to day, you'll be responsible for:
* Overseeing day-to-day retail operations across multiple store locations
* Developing and implementing operational strategies to improve efficiency and profitability
* Ensure compliance with company policies, health & safety regulations, and legal requirements
* Monitoring sales performance and implement action plans to meet or exceed targets
* Managing, training, and supporting store managers and retail staff
* Ensuring high levels of customer satisfaction and service standards
* Analyze operational data and generate reports for senior management
* Maintain inventory control, stock levels, and shrinkage reduction strategies
* Coordinate with merchandising, marketing, and supply chain teams
* Manage budgets, expenses, and cost control initiatives
To hit the ground running, you'll come with:
* At least 5 years of Proven experience in a retail operations role in a fast paced, growing retail environment
* Strong prioritisation and multi-tasking skills
* Excellent analytical and problem-solving abilities
* Strong communication and interpersonal skills
* Proficiency in retail management systems and Microsoft Office
* Ability to work in a fast-paced, dynamic environment
If this sounds like your next opportunity, please apply and we will be in touch!
At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!