Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. We are seeking a Apprenticeship and Recruitment Coordinator to join our team. In this role you will support the admissions and recruitment processes for Apprenticeships, providing information, advice and guidance to applicants and support employers with their recruitment of apprentices. You will provide flexible administrative support for apprenticeship provision within the Apprenticeship Team whilst working closely with a designated Department or group of Departments and to be first point of contact for enquiries relating to apprenticeships and liaison between internal and external stakeholders. Job title: Apprenticeship and Recruitment Coordinator Colchester Campus Full Time, 37 Hours a week, Permanent About the role: Be the first point of contact for enquiries relating to apprenticeships and liaise with internal and external stakeholders, whilst demonstrating an excellent customer service approach. Post and manage employer apprenticeship vacancies via CRM and Recruit an Apprentice platforms. Liaise with employers to obtain initial apprenticeship paperwork including pre-apprenticeship checklists, job descriptions and seeking authorisation from relevant Area Head or Area Nominated Person associated with vacancies and direct applicants within agreed SLAs. Respond effectively to all direct and referred enquiries via face-to-face, telephone, mail, email, text within agreed timescales, demonstrating excellent customer service. Conduct accurate and efficient processing of applications, including where applicants have made a joint application with a full-time programme. Co-ordinate and arrange sending out initial assesments, complete PLR and entry screening and application reviews and/or interviews, as required. To work with suitable apprenticeship applicants to shortlist them for opportunities and support them into apprenticeship employment. Essential Experience: Experience of working in an administrative role Experience of using database systems Experience of dealing with internal and external stakeholders Very good working knowledge of MS Office An understanding of safeguarding and a commitment to creating a safe learning environment An understanding of/and commitment to the colleges equality and diversity policy Essential Qualifications: Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent Minimum of level 2 qualification in English and Mathematics GCSE 4 or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent IAG Level 2 Qualification (or prepared to undertake qualification in post) Why join us? At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you. We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.