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Project Controls Manager - M25 Connect Plus Services
The M25 is one of our Flagship projects in the UK, serving over 200,000 vehicles daily. It includes around 800 structures and 5 tunnels, requiring high performance, ongoing improvements, and repairs.
We have formed a Joint Venture called Connect Plus Services (CPS) to operate and maintain the M25 under a 30-year contract. We are seeking a Project Controls Manager responsible for developing reliable management information on the investment programme and contractual performance for internal and external use. The role involves liaising with subject matter experts to ensure reporting consistency and quality, managing a reporting cycle, and improving reporting processes, including automation.
Key Responsibilities:
1. Develop and improve reporting for PM & PMO, identifying data sources, owners, and quality criteria.
2. Provide project, portfolio, and programme level reports to meet monthly deadlines, ensuring data quality.
3. Develop contractual compliance reports on response times, performance improvement actions, and other contractual activities.
4. Implement automation in reporting to reduce manual handling, increase speed, and ensure repeatability.
5. Build relationships with stakeholders to understand and enhance reporting requirements.
6. Ensure follow-up on actions identified in reports, updating reports accordingly.
7. Manage a team of performance analysts, providing leadership, setting objectives, and fostering high performance.
8. Introduce Change Control capabilities within the PMO, including a Project Change Register.
9. Develop and implement industry-standard Project Risk Management capabilities.
Qualifications:
* Degree in a technical or engineering discipline.
* Experience in a multi-stakeholder environment.
* Proficiency in handling large data volumes and summarizing key points.
* Experience with analysis and reporting software tools.
* Leadership experience in complex infrastructure organizations.
* Highly organized with the ability to manage multiple priorities.
* Experience in managing change.
* Understanding of highway infrastructure and stakeholder roles (preferred).
* Methodical, output-focused, and quality-driven.
* Demonstrates CPS Values and Behaviours: One Team, Trust, Customer Focus, Respect, and Excellence.
* Flexible, adaptable, resilient under pressure, and a strong delivery record.
* Self-aware with a proactive approach to continuous improvement.
Additional Information:
We are committed to Equality, Diversity & Inclusion, welcoming candidates from all backgrounds. Applicants must be based in the UK and legally eligible to work; we do not offer sponsorship for this role.
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