Customer Service Administrator Location: Antrim Hours: Monday - Friday, 9:00am - 5:00pm Salary: £13.19 / hour A fantastic opportunity has arisen for a Customer Service Administrator to join a growing and well-established organisation in Antrim. This role is ideal for a highly organised individual with a customer-first approach, offering the chance to develop professionally within a positive and supportive workplace. Responsibilities As a Customer Service Administrator, you will respond to customer enquiries via phone and email in a professional and timely manner Providing administrative support to ensure smooth day-to-day operations Accurately processing information and maintaining internal systems Liaising with internal teams to resolve queries efficiently Always ensuring a high standard of customer service Requirements Previous experience in a customer service or administrative role Excellent communication skills, both written and verbal Strong attention to detail and high levels of organisation Competent computer and analytical skills, including proficiency in MS Excel and MS Word Geographical knowledge of NI is essential Own transport would be an advantage due to the location Benefits Competitive salary Monday to Friday working hours (no weekends) Great opportunity to join a growing business Excellent opportunities for further learning and development Continued support by a dedicated recruitment agency Friendly and professional working environment Ready to take the next step in your career? If delivering excellent customer service is your passion, we want to hear from you! Apply now through the link below or send your CV to David Dunlop at Excel Recruitment. BELFHOS Skills: Customer service dispatch receptionist call centre administrator transport planner Benefits: Weekly Pay