Hiring: Workplace Experience Ambassador / Facility Coordinator
Location: Manchester, UK
Contract: 11 months (potential to be extended or converted to permanent)
Job Type: Onsite
Notice Period: 2 weeks
Working Hours: 16 hours per week
Schedule: Monday – Thursday, 9:30 AM – 12:30 PM (3–3.5 hours per day, flexible)
Experience Required: 1+ years
Role Overview
We are seeking a proactive and professional Workplace Experience Ambassador to support day-to-day facilities management and front-of-house operations in Manchester. This role focuses on delivering a positive and seamless workplace experience for employees, visitors, and senior stakeholders.
Key Responsibilities
* Deliver excellent customer service to all internal and external visitors
* Manage front-of-house services and respond to incoming queries efficiently
* Support and coordinate meeting rooms and event setups, including arranging furniture, signage, and equipment
* Maintain accurate records of room bookings and event calendars
* Assist with general facilities operations as required
* Take ownership of daily coordination with the landlord
Skills and Experience
* Previous experience in a customer-facing role, with confidence interacting with senior stakeholders
* Understanding of building or facilities operations
* Professional, presentable, courteous, and approachable demeanor
* Proactive mindset with the ability to thrive in a fast-paced environment
* Strong organizational skills and attention to detail
* Excellent written and verbal communication skills
* Ability to work collaboratively as part of a team
* Basic proficiency with PC systems and workplace tools
Qualifications
* High school diploma or equivalent
* 1–2 years of relevant experience
* Background in reception, concierge, hospitality, or similar roles preferred