A leading service organization in East Grinstead is seeking an experienced Service Desk Analyst to provide support for hardware and software issues to over 250 users. Responsibilities include managing service requests, troubleshooting, and ensuring user requests are resolved within service level agreements. The ideal candidate will have strong communication skills, experience in user support, and a proactive attitude. This role is suited for someone who thrives in a busy environment and can work well under pressure.
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