Domestic violencehousing managementhousing assistantFemale Housing Assistant for Vulnerable WomenLOCATION: North Somerset HOURS: 30hrs per week (Mon - Fri)SALARY: £14.02 per hour + £1.69 holiday pay or £18.11 Umbrella DURATION: Temp - permSTART DATE: Early JuneJOB PURPOSE: This post will work across accommodation-based services to oversee housing provision and tenancy-related support for individuals and families living in supported accommodation across North Somerset. The role will support residents with a range of support needs and help ensure accommodation is safe, well managed, and maintained to a high standard.MAIN OBJECTIVES:Deliver high standards of housing management across all propertiesEnsure accommodation complies with Health & Safety requirementsOversee property works, ensuring maintenance, repairs, and renewals are completed to a high standard and within budgetEnsure void works and re-lets are planned and managed efficientlyPromote resident empowerment, engagement, and involvementPRINCIPAL RESPONSIBILITIES: Housing ManagementEnsure residents are signed up using the agreed occupancy agreement and understand their rights and responsibilitiesInduct residents into the accommodation, including Health & Safety and fire proceduresCollect rent and service charges from residentsEnsure effective maintenance of properties through regular inspections, logging, recording, and reporting repairsMonitor and follow up maintenance works and check completed works against invoicesCarry out minor maintenance tasks such as putting up pictures or curtains where requiredEnsure Health & Safety checks are completed across all propertiesCarry out welfare checks on a bi-annual basis for flatsOrganise timely turnaround of void properties to support occupancy targetsProvide support to address issues relating to anti-social behaviour (ASB) where required Resident SupportVisit properties regularly to engage with residents and encourage involvement in maintaining and improving accommodation standardsIdentify support needs and provide advice and information on accessing appropriate internal and external services, making referrals where appropriateKEY REQUIREMENTS: Driving is an essential requirement for this role.Experience:Experience of housing management and/or housing support is essential.The successful candidate must have a non-judgmental empathetic approach to their work. Experience working with vulnerable individuals, especially women and children, would be hugely beneficial.An enhanced DBS on the update service or issued within the last 12 months is highly desirable. Candidates without a DBS already in place will require a new application to be completed prior to commencing the role. To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on