Salary: £30,000 - 60,000 per year Requirements: Basic understanding of Windows 11, M365, and MS Operating Systems Excellent Customer Service skills Passion for IT and Technology Computer Science / IT Degree background (preferred) Previous Customer Service employment (preferred) Responsibilities: Provide 1st Line IT Support to users Assist with troubleshooting and resolving technical issues Respond to incoming support requests via phone and email Document and track issues in the help desk system Participate in training and development activities to enhance skills Technologies: Support Windows More: We are a major employer located in York offering a hybrid working opportunity for an IT Trainee / 1st Line Support role on a 3-6 month contract. We provide full training to ensure your success in this position and pay £125 per day. Join our existing IT Help Desk Team and kickstart your career in IT! last updated 17 week of 2026