My client based in St Ives Cambridgeshire are currently looking for a Customer Service Coordinator to join their team on a full time on a maternity cover basis. Salary £(phone number removed). Monday to Friday 8:30-5pm.
You will be providing effective and efficient administration for the processing of all the orders, ensuring correct items are printed and all information is stored correctly on the system and account manage a selection of accounts – to grow and maintain and cross-sell were possible. You will be tasked with proactively and reactively selling products to new and existing customers across the UK.
Responsibilities include:
Process all sales proformas and orders;
Supporting the team in all areas of sales administration;
Ensure all necessary paperwork is accurate to guarantee that all customers receive the correct goods to the correct address at the correct price
Make sure accurate print purchase orders are raised and emailed to suppliers within the required timeframe;
Online whiteboard to be kept up to date with all print orders, status of order and providing any important information needed for an order.
Take responsibility for checking, arranging and submitting all artwork to clients for approval
Ensure any amendments to the order or the artwork are discussed with and approved by the client and follow company procedure;
File all print paperwork accurately and efficiently;
Communicate effectively across all departments involved in the sales process
building and maintain excellent working relationships with prospective and existing clients;
Ensure that the costs of the Print Department are kept to the lowest possible level without compromising quality and service;
Provide cover for print departments to support the team during periods of sickness, holiday or particularly busy times;
If you have the skills and experience listed above please send your CV to or call (phone number removed).
INDHUN