Customer Services Representative | Bury St Edmunds (Outskirts) | £Competitive salary | on-site parking Your new company My client is a well-established and stable European-owned business. Your new role My client is recruiting for a Customer Services Representative, covering varied duties including: Data processing customer orders Booking haulage for deliveries via online carrier systems and via email Tracking and tracing deliveries Communicating directly with customers and suppliers on the telephone and via e-mail Recording and responding to customer complaints Liaising with the warehouse team to ensure customer orders are handled promptly Investigation of stock-related queries General administration tasks as required What you'll need to succeed To succeed in this role you will require: A great telephone manner Competent IT skills, particularly MS Office A confident, positive communicator at all levels Previous administrative experience and proven organisational skills are vital Knowledge of import/export procedures and logistics admin are desirable You must be able to work under your own initiative but also within a team What you'll get in return Monday to Friday 8-5 On-site parking £competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4701833