Job Summary
We are looking for an organised and pro-active training advisor to provide support to our expanding training team based at our modern head office at Wixenford depot, Plymouth. The right candidate will be joining a fun, hardworking and enthusiastic team that are dedicated to supplying the best possible service to our clients.
The position is a full time role for approximately 40 hrs a week, Monday-Friday. Weekend working is not required. As a training advisor you will undertake a number of different roles, providing diversity throughout your working day.
Main Duties:
* Responding to customers via email for training requests
* Answering the phone dealing with customer training requests
* Booking training courses via our CRM portal
* Process course paperwork via the relevant accreditation guidelines to produce certification
* Send certification out to customer whether that be e-certification / post
* Uploading candidate's data to online portals
* General office duties
* General administration for training courses
* Working collaboratively with inter company staff
Experience
* Experience in a learning and development role or similar capacity is preferred
* Knowledge of the construction industry is welcomed but not essential
* Applicants must be computer literate with experience in Microsoft Word, Excel, and Outlook
* Experience in selling products/service is favourable
* Providing an excellent customer service
Benefits
* Competitive salary
* Free parking on site
* Holiday purchase scheme
* Generous holiday entitlement including long serving incentive
* Birthday day off if within working week
* Membership to local Health & Golf club
* Cycle to work scheme
Full product / system training will be be delivered with ongoing support through the training team. This is an excellent opportunity to join a progressive, expanding multi company organisation.
Interviews will be held for this role w/c 18/08/2025. Closing date for the role is 29/08/2025.
Job Type: Full-time
Pay: From £22,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Gym membership
* On-site parking
Work Location: In person