Location: Home-based (UK) with occasional UK & international travel
Organisation: BioPhorum
About BioPhorum
BioPhorum is a global membership organisation serving the life sciences sector, bringing together over 7,000 experts from more than 150 organisations — including 18 of the top 20 global (bio)pharma companies — to collaborate and accelerate industry progress.
The Role
We are seeking a hands-on IT Systems Engineer with strong Microsoft Dynamics 365 and SharePoint Online experience to play a central role in supporting and evolving our core business platforms.
Dynamics 365 and SharePoint sit at the heart of how BioPhorum operates — managing memberships, collaboration structures, onboarding workflows, document management, and meeting processes. This role is critical to ensuring these platforms remain stable, well-governed, and seamlessly integrated.
You'll work closely with another IT Systems Engineer to maintain operational excellence across our Microsoft-centric environment.
Key Responsibilities
Dynamics 365 & SharePoint (Core Focus)
Administer and support Microsoft Dynamics 365 as the operational system managing core data, memberships, workflows, and collaboration setup
Maintain and govern SharePoint Online collaboration environments (site structures, document libraries, permissions, content governance)
Support and troubleshoot integrations between Dynamics and SharePoint, including automated site provisioning, permission management, document storage, and data synchronisation
Resolve cross-platform issues involving automation, access control, and workflow integrity
Ensure data quality, scalability, and structured collaboration practice
Systems & Operational Support
Support Azure and Microsoft 365 administration
Provide internal helpdesk support and manage user lifecycle processes
Maintain system security hygiene and access controls
Contribute to documentation and continuous improvement initiatives
What We're Looking For
Essential
Proven experience administering and supporting Microsoft Dynamics (CRM/ERP)
Strong hands-on SharePoint Online administration experience
Experience managing permissions, integrations, and structured collaboration environments
Solid understanding of IT operations and user lifecycle management
Confident troubleshooting across platforms and workflows
Desirable
Azure and Microsoft 365 administration
Azure SQL or data environments
Power BI
Identity and access management (Entra ID)
Experience working with external IT providers
Location
Home-based with at least two UK and two international trips per year to support our annual events cycle.
If you have strong Dynamics and SharePoint expertise and enjoy owning and improving integrated business platforms, we'd love to hear from you.