CRESCENT GARAGE (LEAMINGTON) LIMITED is a family owned car repair garage based in Leamington Spa. We pride ourselves on our professional and high quality repair service and also our professional and friendly customer service. Our garage is located at 51 Rugby Road, Leamington Spa.
Role Description
This is a full time role 40 hours per week Mon-Fri, and on site. The Receptionist will be responsible for greeting customers, answering phones, booking in jobs, and managing customer inquiries. Also they will learn and become familiar to use our online based job sheet and invoicing system, so part of their role will be to set up jobs for the following day and also update current jobs with labour descriptions and parts. They will also occasionally be required to discuss with customers their invoice and take payments. The role includes some clerical duties like filing and making up in advance the manual diary sheets we use. Prefer candidates to by local to Leamington Spa, Warwick, Coventry area.
Qualifications
* Confident and professional phone manner
* Competent computer and keyboard skills
* Strong communication and customer service skills
* Ability to manage multiple tasks efficiently
* Professional and friendly demeanor
* Experience in an automotive or similar industry is a plus