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Salesforce PSS Solution Architect, Kingston upon Hull, East Yorkshire
Client: Empiric
Location: Kingston upon Hull, East Yorkshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and good GDS understanding is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with the ability to quickly learn new concepts and technologies.
* Strong communication, presentation, and interpersonal skills.
* Ability to collaborate effectively with teams to solve problems.
* Act as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementations.
* Assess customer requirements, co-create future visions, and map to Salesforce solutions.
* Guide customers on target architecture, phasing, and transition planning.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist in building CRM strategies and roadmaps, supporting quick wins and strategic goals.
* Work with clients to design and configure solutions based on complex requirements.
* Collaborate with technical teams to determine solution details and value.
* Review and guide on design blueprints, identifying potential risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in public sector, energy, and utilities industries.
* Requires broad IT background including business architecture, cloud computing, and software development.
* Uses a consultative approach to understand requirements and develop technical sales strategies.
* Subject matter expert in areas like business strategy, application architecture, data, integration, security, and more.
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