Job Overview
Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support. To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU). To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota.
Cluster Responsibilities
* Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
* Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
* Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.
* Responsible for the professional development of cluster staff
* Responsible for developing and deploying the Cluster Training Needs Analysis
* Ensure effective cluster employee recruitment and induction
* Act as cluster lead for performance & quality
* Act as cluster lead for audits and inspections
* Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
* Responsible for the management of the Business Manager and the administrative support functions within the cluster
* Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy
* Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
* In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
* Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary
* Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.
* Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
* Senior Management responsibility for estates, buildings and maintenance activities within the cluster
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
* Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
* Work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.
East Midlands Operations Responsibilities
* Line management responsibility for East Midlands Enforcement hub and Bail Information Service on behalf of Head of Operations Lead.
* Implement national and regional initiatives across East Midlands Courts.
* Co‑ordinate Quarterly Courts Update newsletter template to enable local “bespoke” product to be delivered in each PDU.
* Liaise with Senior Legal Manager, East Midlands, HMCTS and other HMCTS Senior Leaders and project implementation managers.
* Represent NPS East Midlands Region at regional stakeholder forums.
* Project‑manage the implementation of regional Courts Action Plan with support from the Change Delivery Team and update progress to Regional Forums.
* Work with PDU Heads and Deputies to achieve quality Court service delivery and resourcing.
* Plan and support quality improvement activities including oversight of CCAT completion, support to develop Quality Improvement Plan for Court.
* Contribute to business planning processes in respect of regional court objectives and risks and co‑ordinate audit contributions practice and promote completion of pre‑sentence reports for priority cohort groups.
* Convene and Chair Court Managers meetings.
* Update SLT on central Court team and NCSG activity and canvas views and decisions as appropriate.
* Support regional performance target achievement.
* Support Judicial Engagement activities including Judicial Survey and resultant action planning with PDUs.
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under job evaluation and shall be discussed in the first instance with the job holder.
Qualifications & Experience
Essential Experience:
* Significant experience at middle manager level, including the management of staff.
* Experience of monitoring performance in area of responsibility against predetermined targets, setting local targets and effecting necessary improvements.
* Experience of budgetary control incl. procurement.
* Experience of managing relationships incl. working with key local agencies and stakeholders.
* Evidence of preparing high level written reports to a good standard.
Technical requirements (qualifications):
* Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
* Or a qualification recognised by the Secretary of State for Justice under Section 10 of the Offender Management Act 2007, such as:
o Diploma in Probation Studies
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option)
Behaviours & Assessment
Assessment will be based on a Statement of Suitability. The following behaviours will be assessed during application:
* Leadership
* Making Effective Decisions
* Working Together
* Delivering at Pace
* Communicating and Influencing
* Managing a Quality Service
* Changing and Improving
Working Arrangements & Further Information
MoJ offers Hybrid Working arrangements where business need allows, blending working from the base location, different MoJ sites and/or from home. Some roles may not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate and subject to regular review. For nationally advertised roles, the successful candidate will be appointed to a MoJ office location that may include the nearest Justice Collaboration Centre or Justice Satellite Office, discussed after pre‑employment checks. Standard full‑time working hours are 37 hours per week excluding unpaid breaks.
Benefits
* Annual Leave: 25 days on appointment; increases to 30 days after five years of service plus public holidays. Leave for part‑time and job share posts calculated on a pro‑rata basis.
* Pension: Covered by the National Probation Service Local Government Pension Scheme (LGPS) administered via the Greater Manchester Pension Fund (GMPF). Current Civil Servants who are members of the PCSPS will be opted out of the PCSPS and auto‑enrolled into the LGPS.
* Training: Extensive range of training and development opportunities offered by the Ministry of Justice.
* Networks: Employee‑run networks for minority ethnic origin, disabilities, caring responsibilities, women, and LGBTQ+ employees.
* Family Friendly policies: Opportunities to work reduced hours or job share.
* Voluntary benefits: Retail vouchers and discounts on a range of goods and services.
* Childcare support: Eligible for alternative government childcare support schemes such as Tax Free Childcare.
* Paid parental leave: Paternity, adoption, and maternity leave.
* Free annual sight tests for employees who use computer screens.
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