Job Description
We are recruiting for an Administrator to join a friendly, fast-paced, and well-established company based on the outskirts of St Albans. You will be responsible for the administration of all customer service responsibilities, building relationships with key clients to ensure continued excellent service, and liaising with engineers for scheduled works. Experience with Concept Evolution software is essential. Due to the location, you need to be a driver.
What’s in it for you:
* Salary: up to £25k-£29k
* Hours: 8am–4:30pm or 8.30am-5pm
* A close-knit and supportive team
* 20 days annual leave plus bank holidays
* BUPA private healthcare after 6 months’ probation
* Free parking
Key responsibilities:
* Answer phone calls and emails on the helpdesk and assist customers
* Build strong relationships with field colleagues and managers, keeping up-to-date with client activities and liaising regarding maintenance visits
* Issue all required works for site engineers
* Ensure engineers log works and follow up for updates
* Check and approve engineer timesheets weekly
* Organise specialist visits when required
* Analyse and approve invoices from specialists and sub-contractors
* Handle pricing and queries on invoices
* Update contract files and add buildings to the system
* Advise Contract Managers of contracts due to expire and source renewal costs from specialists
* Issue invoices to clients monthly or quarterly
What the employer is looking for:
* Experience with Concept Evolution software
* Experience in a busy administration/customer service role
* Organised and able to meet deadlines
* Proactive and flexible approach to work
* GCSEs including English and Maths at grade A-C
* Ability to take on extra responsibilities when covering staff absences or holiday
* Due to the location, a driving license and own car are essential
Red Door Recruitment is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. Full details are available on our website. Please note, due to the high volume of applications, only shortlisted applicants will be contacted.
#J-18808-Ljbffr