Employee Relations Consultant – 12 Month FTC/secondment
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
The Employee Relations Team supports high‑level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers act in accordance with statutory requirements, within agreed SLAs, and in line with our employer brand and values.
Please note this is a 12‑month FTC.
What you’ll do
* Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high‑risk cases.
* Use adept judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action where required. Be clear with managers what is within their scope to decide.
* Stretch manager thinking to consider implications of their decisions from an employee and business perspective.
* Provide feedback to managers to help build their knowledge and skills.
* Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation, delivery, timescales, etc.
* Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk.
* Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH.
* Identify common policy / process queries / misconceptions and where required investigate the scope/scale of the issue and discuss with ER Managers.
* Continually seek opportunities that will reduce the number of escalated cases.
* Support the ER Managers in the design and development of ER policies, processes and supporting material.
* Contribute to continuous improvement activity, for example upskilling managers and process improvements.
* Provide advice & guidance as a skilled ER specialist on business led initiatives.
What you’ll bring
* Experienced in an ER or HR generalist role, where you have handled complex ER cases, ideally including complex grievances.
* Experience in providing complex HR and ER advice and direction to Managers, ideally from Team Leader to Senior Director.
* A broad understanding of HR policy and employment legislation.
* An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all.
* A continuous improvement approach, ideally with experience of improving ER or HR Service processes or ways of working.
Team overview
Our HR team is all about making Sky a great place to work that’s fair and inclusive. We do OUR best to help everyone be at THEIR best! From hiring, benefits, learning, careers, payroll – it all makes a difference. We want our people to have everything they need to design fantastic products, create outstanding TV, deliver the best customer service and more.
The rewards
* Access to free NOWTV, for streaming all your favourite shows
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
How you’ll work
At Sky we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home and time in the office.
The hybrid working expectations for this role are 3 days in the office per week.
Your office base
Osterley – Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus you’ll find 13 subsidised restaurants, cafés and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Inclusion
At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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