Overview
Be among the first 25 applicants. The role: CCTV/Fire Control Operator in Broughton, Chester, CH4. Pay: £14.64 per hour. Hours: Permanent, Full-Time – guaranteed 42 hours per week with a flexible shift pattern. From day one, you’ll gain access to Learning and Development opportunities, mentorship, and a range of benefits from big-brand discounts to give back schemes.
As a CCTV/Fire Control Operator in Broughton, you’ll be the heartbeat of emergency response and security coordination, protecting lives, assets, and operations. You’ll work in a high-stakes environment, handling emergency calls, mobilising fire and rescue services, and conducting CCTV investigations as part of a professional, supportive team.
This is a role where your expertise is recognised, development is supported, and your presence matters.
Responsibilities
* Emergency Call Handling: Manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites
* Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently
* Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies
* Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs
* Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours
* CCTV Vigilance: Perform regular camera checks with focus on accuracy and report any faults promptly
* Incident Investigation: Conduct investigations for on-site incidents using CCTV and access control software; ensure quality and timely presentation of information
* Training and Flexibility: Willing to undertake new training across SOC functions to meet customer and workload demands
* Ad Hoc Duties: Carry out additional tasks as requested by Supervisor/Manager
Qualifications
* Right to work in the UK, 5-year checkable history and pass a high level of security clearance
* CCTV licence
* Full UK Driving Licence
* Basic first aid certification
* 1–2 years experience in a Security Operations Centre role
* Advanced computer skills
* Effective teamwork and ability to multi-task
* Knowledge of security operations and procedures
* Ability to write routine correspondence, including logs and reports
* Excellent organisational, customer service and communication skills
* Flexible approach and ability to handle projects responsibly
Due to the nature of this opportunity, candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance.
Why Join Securitas?
We have a People Promise: opportunity, people, and purpose play a vital role in our day to day. We believe in your future, not just your past, and offer a career built on trust, respect, and progress.
Your Benefits
* Pluxxe – Securitas Perks discounts
* Epassi – gym and leisure savings
* Dental Plans
* HSF Health Plan
* Cycle to Work
* Specsavers discounts
* WeCare – online GP and mental health support
* Toothfairy – online dental guidance
* Pension Plan with employer contributions
* My Future Now – pension transfer options
* Payroll ISA
* Free Mortgage Advice
* Go & Live – Financial Wellbeing Hub
* Death in Service Benefit
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Security and Investigations
Take the next step — join a team that values you. See a different world.
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