Are you an experienced, inspiring Practice Nurse ready for a leadership role with real scope to influence patient care and develop services across a large, progressive practice? Do you want to be part of a friendly, ambitious team in one of the most beautiful coastal areas in the country?
After 16 years of dedicated leadership, our current postholder is moving on to new opportunities. We are now seeking a talented nurse leader to build on her work and guide our nursing team into its next chapter.
Based in the vibrant seaside town of Teignmouth, Channel View offers the perfect blend of professional challenge and exceptional quality of life. With beaches, coastal walks, the South West CoastPath, and easy access to Exeter, Dartmoor and the wider Devon countryside, this is an ideal location to balance a fulfilling career with a stunning environment.
For those considering applying, we welcome an informal visit to the Practice for an opportunity to meet the current post-holder and to gain a better understanding of the role and the team. For more information or to arrange a visit, please contact Allie Thorne on 01626 774656 or at allie.thorne@nhs.net.
Main duties of the job
The Practice Nurse Manager is responsible for the leadership, management, and development of the nursing team across our six-site, 22,500-patient practice. The team consists of 6 Practice Nurses, 1 Mental Health Nurse, 2 Nurse Associates, and 8 Healthcare Assistants.
As a senior member of the multidisciplinary team, the post-holder will combine clinical expertise with strong leadership to ensure high-quality, evidence-based nursing services. They will oversee chronic disease management, vaccination programmes, health promotion, policy development, and quality assurance, ensuring safe and effective patient care.
The Practice Nurse Manager will contribute to Infection Prevention & Control (IPC) processes (without holding the IPC Lead role), support clinical governance activities, and work collaboratively with GPs, Managers, and external partners. The post-holder will act as a clinical role model and mentor, supporting the development of the team and helping to embed continuous quality improvement across the organisation.
Job responsibilities
Primary responsibilities
The following are the core responsibilities of the Practice Nurse Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
Assess the health needs of patients and ensure care is clinically appropriate, evidence based, and in line with current guidelines.
Develop, implement, and evaluate treatment and management plans for patients with chronic diseases, promoting health and wellbeing.
Identify, manage, and support patients at risk of developing long-term conditions, aiming to prevent deterioration and unnecessary complications.
Provide routine and urgent nursing care in accordance with NICE guidance, National Service Frameworks, and local protocols.
Diagnose and manage both acute and chronic conditions within the scope of professional practice.
Prescribe as a Non Medical Prescriber (NMP) if qualified, or undertake the qualification with practice support.
Review and optimise patient medication to support adherence and clinical outcomes.
Provide and oversee travel health advice and vaccination services.
Request pathology tests and process results appropriately.
Recognise, assess, and refer patients presenting with mental health needs.
Health Promotion & Preventive Care
Develop, implement, and embed health promotion strategies across the practice.
Deliver adult and childhood vaccination programmes in accordance with national schedules.
Provide opportunistic health promotion, lifestyle advice, and self‑management support.
Support patients in the effective and safe use of prescribed and over‑the‑counter medications.
Infection Prevention & Control (IPC)
Support the IPC Lead by contributing to IPC activities, including audits, staff training, and promoting best practice across the nursing team.
Assist in gathering evidence and information to support the development of the IPC Annual Statement in collaboration with the IPC Lead and the practice management team.
Quality Assurance, Governance & Audit
Maintain accurate, timely clinical records inline with professional and legal requirements.
Ensure correct and consistent use of clinical coding (read codes/SNOMED) across the nursing team.
Manage and maintain chronic disease registers appropriately.
Develop, review, and implement clinical protocols and guidelines in partnership with the GP partners.
Lead and participate in clinical audit cycles to improve care and service delivery.
Participate in the review of significant events and near misses, supporting shared learning and improvement.
Contribute to practice‑wide continuous professional development, shared learning activities, and national/local initiatives.
Safeguarding
Support safeguarding processes for adults and children in line with statutory requirements and practice policies.
Liaise with external agencies to ensure patients receive appropriate and timely safeguarding support.
Nursing Team Management
Provide leadership, supervision, appraisals, and training needs assessments for the nursing team (Practice Nurses, HCAs, and other clinical support staff).
Delegate clinical tasks and responsibilities appropriately and safely.
Coordinate the nursing rota across all practice sites, ensuring appropriate staffing levels and managing planned/unplanned absences.
Lead the planning and implementation of service changes, improvement projects, and new initiatives within the nursing team.
Service Coordination & Operational Support
Oversee the delivery of chronic disease management clinics and provide clinical care where required.
Ensure efficient processes for referrals and coordination with community and secondary care services.
Support the ongoing review, implementation, and updating of practice policies and clinical protocols.
Provide leadership and support during clinical emergencies, ensuring team readiness and adherence to local emergency procedures.
Confidentiality
All patient and practice information must be treated as strictly confidential at all times.
Information may only be shared with authorised individuals in accordance with practice policies, GDPR, data protection legislation, and the principles of patient confidentiality.
Health & Safety
The post-holder will comply with and support all health promotion, health and safety, and infection prevention and control requirements in line with:
The Practice Health & Safety Policy
The Health & Safety Manual
The Infection Prevention & Control Policy
All other relevant practice procedures.
The post-holder is expected to follow safe working practices and participate in relevant risk assessments, audits, and training to ensure a safe environment for patients, staff, and visitors.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a manner that recognises the importance of individuals rights, consistent with practice policies, procedures, and current legislation.
Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.
Behaving in a non‑judgmental, welcoming, and respectful manner that is responsive to individual circumstances, feelings, priorities, and rights.
Personal/Professional Development
The post-holder will participate in all relevant training and development activities required by the practice, including:
Taking part in annual individual performance reviews/appraisals and maintaining an up‑to‑date record of personal and professional development.
Taking responsibility for their own learning, performance, and professional development.
Demonstrating skills and supporting the development of others undertaking similar work.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples' needs for alternative methods of communication and respond accordingly.
Person Specification
Qualifications
* Registered Nurse with current NMC registration
* Evidence of ongoing professional development and revalidation
* Leadership or management experience in a primary care or community setting
* Strong Diabetes care expertise
* Accredited Cervical Cytology Screening Training (current)
* Immunisation and Vaccination Training (including childhood)
* Clinical leadership or management training
* Non‑Medical Prescriber (support available to gain this)
* Postgraduate qualification in Diabetes Care
* Training in infection prevention and control (IPC)
* Experience of working in a GP Surgery
Emotional and Mental effort
* Work autonomously and manage their own area and workload.
* Have periods of working independently in isolation.
* Require high levels of motivation and a positive approach.
* Require a high standard of written and oral presentation skills.
Experience
* Previous experience working in a GP surgery or primary care setting
* Experience delivering routine and seasonal immunisations
* Experience achieving QOF-based targets
* Experience managing patients with long-term conditions using evidence-based practice
* Ability to work as part of an integrated multi-skilled team
* Experience of SystmOne clinical system
* Experience in clinical audit, service development or policy implementation
Specific Skills
* An understanding, acceptance and adherence to the need for strict confidentiality
* Ability to use own judgement, resourcefulness and common sense
Physical Skills
* Moving equipment when required
Physical Effort
* Work in the office environment including periods based at work station, computer / keyboard skills and dealing with distractions and interruptions.
Requirements due to work environment / conditions
* Flexibility of working hours / able to work at the desired times
* Able to work under pressure
* Able to work in a changing environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£48,800 to £53,800 a year dependant on experience (pro rata)
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