We are currently recruiting for an experienced Part Time Restaurant Server (20 hours over 5 days) to join our Restaurant Team part time at the Sheraton Grand Hotel & Spa.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5-star hotels. As the largest 5-star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.
Essential Functions
To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.
1. Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
2. Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
3. Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
4. To be fully conversant with all restaurant policies and procedures.
Requirements:
5. Food & Beverage Service Experience required
6. Previous experience, preferably 2 years, in a customer facing role within a luxury five-star environment a distinct advantage
7. Excellent written and spoken English
8. Flexible and adaptable approach to working hours
9. Impeccable personal presentation
10. Must be well organized and IT literate
11. Knowledge of booking systems essential such as OpenTable
12. Knowledge of Outlook is essential
13. Good telephone manner
You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
So why work for the world’s largest hospitality company?
14. A competitive salary plus free meals whilst on duty.
15. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
16. Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
17. 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
18. Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
19. 50% off Spa Treatments and £50 gym membership within our One Spa!
20. 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
21. Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
22. Many more benefits however most importantly, we’ll help you grow, and develop you as an individual
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.