About the Role
We are seeking a highly skilled Business Analyst with strong Agile delivery experience and deep hands-on knowledge of Salesforce Sales Cloud, Service Cloud, and CPQ.
This role will ensure digital transformation initiatives align with strategic goals, supporting the enhancement of core business systems including Salesforce and contributing to organisation-wide Agile improvement.
The Business Analyst will have the flexibility to work across multiple Agile squads and transition between projects based on business priorities, ensuring optimal resource alignment and delivery agility.
Key Responsibilities
Act as a liaison between business stakeholders, Product Owners, and Agile delivery teams to gather and document requirements.
Create, refine, and prioritise user stories and acceptance criteria aligned to Agile standards (INVEST, DoR, DoD).
Support Salesforce projects across Sales Cloud, Service Cloud, and CPQ — including configuration requirements, process automation, pricing rules, approvals, and service workflows.
Document Salesforce data models, CPQ product bundles, pricing structures, service processes, and integration points.
Work with Solution Architects and Admins to refine Salesforce functionality and ensure scalable system design.
Facilitate Agile ceremonies including refinement, sprint planning, reviews, and retrospectives where required.
Create use cases, wireframes, workflow diagrams, and process maps to support solution design.
Collaborate with UX/UI designers to improve user journeys across Salesforce and internal applications.
Evaluate third‑party systems to identify integration opportunities with Salesforce and other enterprise tools.
Drive adoption of digital tools across Sales, Service, and Operations teams, ensuring continuous improvement.
Support change management by developing training materials, release notes, and communication plans.
Work flexibly across multiple Agile squads, adjusting workload and focus based on shifting business demands and organisational priorities.
Engage in cross-team collaboration to ensure consistency, shared understanding, and alignment across programmes and workstreams.
What We're Looking For
Experience as a Business Analyst in an Agile environment.
Hands-on experience with Salesforce Sales Cloud, Service Cloud, and CPQ.
Strong skills in user stories, process mapping, workflow design, and requirements analysis.
Experience using Agile tooling such as Azure DevOps, Jira, or Confluence.
Excellent stakeholder engagement and communication skills.
Ability to move between teams and projects with agility while managing competing priorities effectively.
Desirable Experience:
Experience in equipment rental, plant hire, logistics, or operational field activities.
Proficiency in Visio, Lucidchart, Miro, or similar tools.
Experience with Tableau, Snowflake, or BI/reporting tools.
Salesforce certifications (Admin, Business Analyst, CPQ Specialist, Service Consultant).
What We Can Offer You
Salary sacrifice pension
25 days holiday, plus bank holidays
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Employee Assistance Programme
Virtual GP Service
Will Writing & Funeral Concierge Service
Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses twelve prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, CPH, Vp Rail, Vp RS and UK Forks.
Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.
With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.