Job Introduction
This is a new and exciting opportunity has arisen to join our Mercedes Benz dealership in Lincoln. The hours of work are between 09:00to 18:00Monday to Friday.
We are looking for an enthusiastic and customer focussed individual to join the team as a Renewals Specialist. This is varied and interesting role which would suit someone with previous experience in a sales orientated environment with excellent telephone communication skills to join a fantastic brand. You will handle outbound telephone calls with our existing customer database for the purpose of explaining our new finance options and helping them arrange the purchase of their next car. The customers you will be contacting will have either purchased a vehicle in the past or enquired about the purchase of a new vehicle, this is not a cold calling role.
The successful applicant will be targeted and challenged to increase customer retention & showroom appointments as well as to improve and drive conversions in line with monthly sales plans.
Roles and Responsibilities
1. To communicate with our customer base (there is no cold calling) the features and value of our new finance opportunities.
2. To encourage the appointment opportunity for the customer to experience the car they will consider and to clarify the options available for their consideration
3. Taking finance applications directly ...