Are you ready to take the next step in your career with a highly respected, expanding brokerage? Our client is known for delivering exceptional, tailored insurance solutions and truly understanding the industries they serve. They're now looking for a motivated professional to join their team and help grow their general insurance division.With a supportive, collaborative culture and genuine opportunities for career progression, this is the perfect chance to thrive in a business that values its people as much as its clients.We are seeking a Senior Commercial Account Handler to join the organisation, based in the Reading area. This is a full-time permanent post, attracting a salary of up to £45,000 depending on experience and background.The RoleThe purpose of the role is to manage a portfolio of existing insurance business, with a focus on larger, more complex commercial cases, acting as a trusted advisor to both clients and colleagues.Processing and negotiating with clients and underwriters on new business and renewalsIssuing of relevant documentation, ensuring it is accurate and compliantAssisting in the handling of claimsSupporting the Account ExecutivesProviding exceptional service to customers and building strong, long-term relationshipsActing as a go-to colleague and contributing to team knowledgeOpportunity to coach, mentor and support junior team members as the business continues to growThe successful candidate must have:Strong commercial or corporate insurance experience, ideally with mid-market or complex risksActuris experienceCert CII qualified (or wanting to study towards it)Excellent customer service skillsProven track record of retention and relationship buildingPassion for professionalism and the insurance industryExcellent communication skillsKnowledge of FCA, DPA etc.In return, you can expect a fun working environment, a competitive package, and future career opportunities including development into leadership or mentoring roles.Elite Staffing Solutions are acting as an Employment Agency on this vacancy.