Head Housekeeper Housekeeping - Campania ARBD Care Home Contract: Full Time Salary: £12.50 Per Hour Shift Type: Days Contracted hours: 32.75 hours Campania is a spacious Victorian home in Weston-super-Mare, just a short walk from the seafront and pier. It provides specialist support for individuals living with mental health conditions, including Korsakoff’s syndrome and Alcohol-Related Brain Damage, with care for up to 41 residents. We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents. What we offer: £12.50 per hour Contracted to 32.75 hours per week (alternative weekends) Pension Onsite Parking Paid DBS Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract) Key Responsibilities: Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly. Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained. Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained. Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness. Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards. Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally. Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment. Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication. Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines. Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements. About us: You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!