We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesWe believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. More about the role:Responsibilities Include:Lead and inspire a high performing management team and champion our approach to being an outstanding place to workDrive a culture of training and development within all outlets and a focus on outstanding service from all colleaguesWork closely with the events teams to support growth in our hospitality and events business and a first class catering offerTo be responsible for the overall efficient and effective management of the contractBuild and maintain a positive and effective client relationship ensuring we are true partners in their businessTo ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customersWork with the marketing team to implement creative and impactful marketing and event campaigns to deliver a first-class experience Action plans are completed following consumers satisfaction surveysTo ensure the contract is fully compliant with company policies and proceduresTo deliver on the agreed financial budget and run commercially in line with net income and cost targetsBe innovative and proactive bringing new ideas forward to the clientChampion and monitor all Health and Safety, Food Hygiene, Environmental and HR procedures Who you are:As the Contract Director, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.Proven experience in leading and managing a high performing team.Extensive operational experience in a similar sized roleExceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills.Track record of growing sales in both a competitive retail environment and through hospitality and events businessFoodservice Contract Catering backgroundExcellent commercial acumenAbility to communicate effectively at all levels.Knowledge of how to use customer insight to build a compelling proposition and utilisation of digital and technology to maximise footfall and revenue