Atradius is a global provider of trade credit insurance, surety, and collections services worldwide. With a presence in 160 offices across 52 countries, Atradius protects companies against default risks associated with selling goods and services on credit.
About Atradius Global
Atradius Global supports multinational clients with tailored trade credit insurance solutions, operating as one international team that delivers coordinated service across markets and provides consistent, high‑quality experiences to clients worldwide. We share a culture of continuous improvement, encouraging colleagues to develop skills and take ownership of their careers.
Job Description
We are looking for a Senior Account Manager to lead and grow key multinational client relationships within Atradius Global (UK & Ireland). This strategic, client‑facing role involves managing complex global programmes, shaping commercial outcomes, and working directly with senior stakeholders across clients, brokers and internal teams. Based in Cardiff, London or Birmingham, the role includes both UK and international travel.
Responsibilities
* Lead and develop a portfolio of complex multinational accounts
* Own and strengthen senior client relationships, acting as the primary strategic contact
* Manage global programme delivery across multiple countries, ensuring consistency and quality of service
* Drive renewals, negotiations and programme structuring, balancing commercial opportunity with risk
* Work closely with underwriting and risk teams to influence decisions and support sustainable growth
* Work as part of a global team, collaborating across markets to deliver consistent, client‑focused solutions
* Contribute to continuous improvement of service, ways of working and client outcomes
Qualifications
* Strong commercial judgement with the ability to balance risk and growth
* Credibility and confidence working with senior stakeholders, both internally and externally
* Proven experience managing customer relationships in a complex, client‑facing environment
* Ability to work across underwriting, risk and international teams to achieve the right client and commercial outcome
* A strong sense of ownership and accountability for client outcomes
* Highly effective communication and presentation skills
* A solutions‑focused mindset with the ability to navigate ambiguity and complexity
* Strong organisational skills and the ability to manage competing priorities under pressure
* A collaborative, team‑oriented approach with a willingness to lead when needed
* Confident use of Microsoft tools (Excel, Word, Teams and Copilot)
Benefits
* Competitive salary
* Annual bonus scheme
* 27.5 days annual leave (plus bank holidays), with option to buy or sell up to 5 days
* Excellent pension scheme (up to 15% employer contribution)
* Hybrid working (up to 2 days from home per week)
* Life assurance (10x annual salary)
* Income protection (75% of salary)
* Employee Assistance Programme
* Onsite gym, restaurant and facilities (Cardiff office)
* Access to additional benefits via salary sacrifice schemes (healthcare, dental, cycle to work and more)
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Diversity is extremely important to Atradius. We promote an inclusive culture in which everyone feels involved and valued, and we encourage and welcome everyone to apply to our positions.
#J-18808-Ljbffr